Last updated: March 17, 2023
- We usually dispatch most orders within 1-2 business days.
- We take precautions to ensure the safety of our products during shipping.
- Once your order has been confirmed and dispatched, you will receive the tracking information.
- The estimated delivery time may vary depending on the shipping destination, and product delivery may be delayed due to logistics issues.
- In case we proceed with your refund, it will be in the form of gift coupons with an equivalent value that you can use on our website within 30 days.
- If any shipment is tampered with or damaged, please do not accept it.
- Orders cannot be cancelled once they have been dispatched.
- We do not accept returns for hygiene and personal care consumable products.
- If any of the following situations occur, you can receive a full refund or exchange without incurring any additional charges:
- Damaged or broken bottles/packaging.
- Wrong product delivery.
- Delivery of an expired product.
- Please do not use the product claimed for refund or exchange.
- Refunds will be initiated once the product has been returned to us and/or verified for damage or defect.
- In case we proceed with your refund, it will be in the form of gift coupons with an equivalent value that you can use on our website within 3-5 working days. The refunded amount will exclude shipping and handling charges.
- In the event that the order is made via an online marketplace, kindly report the matter to our customer service team. It should be noted that we cannot be held accountable for such damages.
- We reserve the right to modify our terms and conditions at any time, and any changes will be communicated to our customers through our website.
Contact Us
Email: care@myeverva.in
WhatsApp: +91.7045444532